Senior Director, Global Clinical Operations And Medical Writing Technology (AI)

TL;DR

Senior Director, Global Clinical Operations and Medical Writing Technology (AI): Leading a team responsible for planning, architecture, design, development, and maintenance of systems supporting clinical operations and medical writing teams with an accent on digital and AI solutions. Focus on identifying AI opportunities, deploying Agentic/Gen AI solutions, and leading AI-focused organizational change management and training.

Location: Boston, MA. In this Hybrid-Eligible role, you can choose to be designated as: 1. Hybrid: work remotely up to two days per week; or select 2. On-Site: work five days per week on-site with ad hoc flexibility.

Company

Vertex is a global biotechnology company that invests in scientific innovation.

What you will do

• Partner with business stakeholders to manage and prioritize the digital and AI technology portfolio.
• Develop multi-year leadership-driven technology roadmaps delivering valued outcomes.
• Direct and lead a team of 5 Vertex team members, plus a managed services team.
• Oversee a portfolio of projects, programs, releases and system enhancements.
• Proactively offer innovative new tools/technologies for consideration, AI solution ideas, and potential business process improvements.
• Manage relationships with strategic software vendors and service providers.

Requirements

• Bachelor’s degree and 10+ years relevant work experience.
• Direct experience with biotechnology and/or pharmaceutical systems, particularly in the areas of clinical operations and medical writing.
• Hands-on expertise with identifying AI opportunities, deploying Agentic/Gen AI solutions, and leading/supporting AI focused organizational change management and training for business partners.
• In-depth knowledge of the biotech industry, including specific regulations such as 21 CFR Part 11 and Good Clinical Practices (or other GxP areas).
• Program/project management, demand management, resource management and system life cycle expertise.
• Strong communication, interpersonal and collaborative skills.

Culture & Benefits

• Inclusive market-leading benefits to meet employees wherever they are in their career, financial, family and wellbeing journey.
• Flexibility and resources to support growth and aspirations.
• Medical, dental and vision benefits.
• Generous paid time off (including a week-long company shutdown in the Summer and the Winter).
• Educational assistance programs including student loan repayment.
• Generous commuting subsidy, matching charitable donations, 401(k) and so much more.