Account Manager (COA Licensing)

TL;DR

Account Manager (COA Licensing): Managing and growing revenue for Clinical Outcome Assessment solutions across pharma, CRO, and academic accounts with an accent on licensing agreements and customer relationship management. Focus on negotiating per-study licenses, scoping solution bundles, and optimizing the sales pipeline in Salesforce.

Location: Remote (USA: NC, NJ) or Hybrid (UK: Bognor Regis, London, Oxford)

Salary: £38,500 – £56,567

Company

A global leader in science, education, and publishing for over 200 years, dedicated to transforming knowledge into impact.

What you will do

• Manage the full deal cycle from initial enquiry to close for COA licensing and solutions.
• Process per-study license agreements, multi-territory arrangements, and solution bundles.
• Develop relationships with pharmaceutical, CRO, and academic sponsors to identify expansion opportunities.
• Coordinate with strategic delivery partners on co-sell channel deals to ensure seamless service delivery.
• Maintain accurate pipeline data and regular reporting on pricing trends and customer feedback in Salesforce.
• Collaborate with the broader commercial team to achieve revenue targets.

Requirements

• Bachelor's degree or equivalent professional experience.
• 3+ years of experience in licensing, sales, or account management, preferably in publishing or life sciences.
• Demonstrated experience managing a deal pipeline and hitting revenue targets.
• Ability to scope, price, and negotiate licensing agreements.
• Proficiency with Salesforce or equivalent CRM systems.

Nice to have

• Experience in pharmaceutical licensing or clinical trial services.
• Working knowledge of Clinical Outcome Assessment (COA) instruments.
• Knowledge of multi-territory licensing arrangements and the CRO landscape.
• Additional language proficiency.

Culture & Benefits

• Culture focused on continual learning and internal mobility.
• Meeting-free Friday afternoons for deep work and professional development.
• Comprehensive benefits package and competitive compensation.
• Environment that values courageous teammates and "needle movers".