Lead Quality Technician (Manufacturing)

TL;DR

Lead Quality Technician (Manufacturing): Providing technical leadership and operational oversight of quality activities within a manufacturing environment with an accent on ISO 9001 and ISO 14001 standards. Focus on leading corrective actions, supporting audits, and ensuring consistent application of quality and environmental standards.

Location: On-site in Franklin, NH

Company

Watts has built best-in-class products that are trusted by customers in residential and commercial settings across the world.

What you will do

• Serve as the lead quality resource for the assigned shift, manufacturing area, or product line.
• Provide technical leadership, coaching, and mentoring to Quality Technicians, Inspectors, and Manufacturing Associates.
• Coordinate and prioritize quality activities to ensure compliance with ISO 9001, ISO 14001, customer, regulatory, and company requirements.
• Lead complex root cause investigations and corrective and preventive action (CAPA) activities.
• Support production decision-making related to product conformity, containment, release, deviations, and disposition.
• Partner with Manufacturing, Engineering, Operations, Planning, Supply Chain, and EHS to resolve quality and environmental issues.

Requirements

• High school diploma or GED required; advanced quality, technical, or environmental training preferred.
• 3+ years of experience in a manufacturing quality role, including senior or lead-level responsibilities.
• Demonstrated advanced knowledge of ISO 9001 and ISO 14001.
• Advanced ability to read and interpret blueprints, specifications, standards, and controlled documentation.
• Strong proficiency with inspection tools, measurement techniques, and data analysis.
• Strong written, verbal, and presentation skills.

Culture & Benefits

• Team-oriented and supportive culture.
• Opportunities for learning and development.
• Comprehensive medical and dental coverage, retirement benefits.
• Family building benefits, including paid maternity/paternity leave.
• 10 paid holidays and Paid Time Off.
• Continued professional development opportunities and educational reimbursement.