Sr. Director, Legal Innovation Partners (AI)

TL;DR

Sr. Director, Legal Innovation Partners (AI): Leading the Legal Innovation Partner team to drive AI adoption, transformation, and long-term retention among strategic law firm and legal department clients with an accent on revenue accountability and client-first excellence. Focus on building the playbook for AI transformation partnerships and leading complex, high-value client relationships.

Location: United Kingdom

Salary: $180,000 - $190,000 USD plus bonus

Company

hirify.global is the world’s #1 trusted cloud-based content management and productivity platform that helps legal professionals do their best work.

What you will do

• Lead and develop the Legal Innovation Partner team, setting performance expectations and career development frameworks.
• Own a portfolio of strategic client relationships, driving renewal, expansion, and executive-level engagement.
• Define and refine the firm's AI transformation engagement model in partnership with Product, Engineering, and Marketing.
• Collaborate with the VP of Customer Success, Sales, and Revenue Operations to manage the renewal pipeline and identify expansion opportunities.
• Represent hirify.global at industry conferences and legal technology forums as a thought leader in legal AI adoption.
• Hire, coach, and retain top Legal Innovation Partner talent.

Requirements

• 12+ years of experience in legal technology, legal operations, enterprise customer success, or a combination thereof, with at least 4 years in a leadership role.
• Deep understanding of law firm operations, legal department workflows, and the current state of AI adoption in the legal industry.
• Demonstrated track record of owning and growing a book of business in a B2B SaaS or legal technology environment.
• Experience building or leading customer success, professional services, or client advisory teams in enterprise technology.
• Strong executive presence and communication skills.
• Ability to travel up to 30% to client sites, conferences, and internal team meetings.

Nice to have

• JD or equivalent legal industry experience preferred.
• Prior law firm practice, legal operations leadership, or legal technology experience working with AmLaw 200 firms or large legal departments is a significant advantage.
• Familiarity with document management systems, legal AI platforms, and the broader LegalTech ecosystem.

Culture & Benefits

• Hybrid, remote-friendly workplace.
• 90% healthcare premiums company covered.
• HSA company contribution.
• 401K match at 4% with immediate vesting.
• Flexible PTO (typically 3 to 4 weeks a year).
• 10 paid holidays.