Managing Director Of Client Services (Ediscovery)

TL;DR

Managing Director of Client Services (Ediscovery): Leading enterprise client delivery, strategic growth, and operational excellence with an accent on quality, accountability, and client impact. Focus on driving long-term, value-based relationships and ensuring the delivery of defensible, efficient, and technology-enabled eDiscovery solutions.

Location: Remote (US)

Salary: $170,000 - $210,000 a year

Company

hirify.global strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources.

What you will do

• Ensure effective client management by establishing clear ownership and accountability.
• Strengthen client relationships and drive long-term account growth in partnership with Associate Directors and Sales.
• Lead Project Management, Operations, and Cyber teams to ensure consistent execution of eDiscovery workflows.
• Drive continuous improvement across operations, ensuring scalability and defensibility.
• Partner with Sales and Advisory Services to support solution design and RFP responses.
• Own overall financial performance, including revenue, margin, and forecasting.

Requirements

• Bachelor’s degree in related fields such as information technology, business, or project management.
• 10+ years of experience in eDiscovery or legal technology.
• 5+ years of leadership experience managing client services or operations teams.
• Strong experience with Relativity; certification as a Relativity Certified Administrator preferred.
• Excellent communication skills with the ability to engage effectively with technical and non-technical stakeholders.
• Proven ability to manage multiple concurrent projects within budget and timeline constraints.

Culture & Benefits

• Comprehensive benefits package including Health, Dental, and Vision insurance.
• Life Insurance and 401k.
• Flexible Spending Account (Health, Dependent Care, and Commuter).
• Paid Time Off and Observance of State/Federal Holidays.
• Committed to honesty, professionalism, and quality work.