Implementation Engineer (Fintech)

TL;DR

Implementation Engineer (Fintech): Implementing Relationship Pricing integrations and connectors for CRM and LOS platforms with an accent on Salesforce and Microsoft Dynamics. Focus on configuring complex technical workflows, conducting discovery sessions with clients, and solving integration challenges to ensure seamless financial technology delivery.

Location: Hybrid (Cary, NC; Lincoln, NE; Austin, TX; Charlotte, NC). Must be authorized to work in the U.S. (no visa sponsorship provided)

Company

A leading provider of digital banking and lending solutions for banks, credit unions, and fintechs internationally.

What you will do

• Implement and configure Relationship Pricing integrations with CRM and LOS platforms like Salesforce and Microsoft Dynamics.
• Lead in-depth discovery sessions to fully understand clients' current workflows and user experience.
• Partner with bank technical teams to successfully install and configure system integrations.
• Perform quality assurance checkpoints to ensure timely and high-quality delivery.
• Provide Level 2 and 3 support for integration-related issues.
• Educate clients and prospects on integration options, implementation processes, and best practices.

Requirements

• Bachelor's degree and a minimum of 2 years of related experience.
• Must be authorized to work for any employer in the U.S. (no visa sponsorship available).
• Configuration and deployment experience with Web Services.
• Fluent written and oral communication in English.
• Strong troubleshooting, diagnostic, and analytical skills.

Nice to have

• Experience working on the setup/Admin side of the Force.com (Salesforce) Platform.
• Experience with Python and other scripting languages.
• Background in Financial Services and Enterprise Software.

Culture & Benefits

• Hybrid work opportunities and flexible time off.
• Competitive health insurance and generous paid parental leave.
• Career development, mentoring programs, and internal mobility.
• Community volunteering and company philanthropy programs.
• Employee peer recognition programs.