Account Manager

TL;DR

Account Manager (SaaS): Driving revenue growth through customer renewals, upsells, and expansions with an accent on strategic account planning and forecasting. Focus on building long-term partnerships with key decision-makers and maximizing customer lifetime value within a fast-paced environment.

Location: Must be based in or able to work from San Francisco or New York City (Hybrid)

Company

A Series B startup building infrastructure to revolutionize employment data and power the future of work.

What you will do

• Drive successful contract renewals to ensure long-term customer value and recurring revenue.
• Develop and execute strategies to promote expansion and growth opportunities within the existing customer base.
• Partner with key stakeholders to create comprehensive account strategies.
• Create accurate and timely renewal and expansion forecasts to support business planning.
• Maintain clear communication with senior leadership regarding account activity and win-loss analysis.
• Build strong, collaborative partnerships with key decision-makers as a trusted advisor.

Requirements

• 3+ years of experience in B2B account management or a similar sales role.
• Proven track record of exceeding sales targets.
• Strong understanding of SaaS business models and value proposition articulation.
• Excellent communication and interpersonal skills for building client rapport.
• Experience with strategic planning and data-driven decision-making.
• Strong analytical skills and experience with forecasting techniques.

Culture & Benefits

• Competitive salary and benefits package.
• Opportunity to work in a fast-paced, mission-driven environment.
• Collaborative and supportive team culture.
• Focus on professional growth and development.
• Impactful work shaping the future of employment data.