Service Supervisor

TL;DR

Service Supervisor: Managing the service team and route operations to ensure high-quality customer service and product delivery with an accent on team development, contract renewals, and operational efficiency. Focus on maintaining DOT compliance, driving performance metrics, and fostering strong customer relationships.

Location: Must be based in Denver, CO, US

Salary: $67,000–$85,800/Year

Company

hirify.global is a Fortune 500 company providing essential business products and services, including uniforms, safety supplies, and facility maintenance solutions to over one million businesses.

What you will do

• Supervise, hire, and train the service team to ensure high standards of customer service and product quality.
• Oversee route operations, including pick-up and delivery schedules and driver compliance.
• Maintain and strengthen customer relationships while managing contract renewals.
• Drive company-owned vehicles to customer sites and assist the team with physical product handling.
• Monitor and improve internal sales performance and route structure efficiency.

Requirements

• Must be at least 21 years of age with an active driver's license.
• Must meet all Department of Transportation (DOT) requirements for operating regulated vehicles over 10,000 lbs.
• Must obtain a DOT medical certification prior to the first day of employment.
• High School Diploma or GED required; Bachelor's degree preferred.
• Ability to perform physical tasks including lifting, carrying, and walking in and out of customer accounts.

Nice to have

• Experience in sales-related roles.
• Customer service experience within an industrial or service industry.
• Previous training or instructor experience.

Culture & Benefits

• Comprehensive medical, dental, and vision benefits with multiple plan options.
• 401(k) with company match, profit sharing, and Employee Stock Ownership Plan (ESOP).
• 100% company-paid disability, life, and AD&D insurance.
• Paid time off and holidays.
• Opportunities for skills development, training, and career advancement.