Senior Solutions Engineer (SaaS)

TL;DR

Senior Solutions Engineer (SaaS): Helping customers realize the full value of hirify.global's search and discovery platform with an accent on technical pre-sales relationship across opportunities and accounts. Focus on demonstrating the product, addressing technical objections, and delivering consultative solutions.

Location: London, England. Positions listed as "Remote" are only available for remote work within the specified country. Positions listed within a specific city are only available in that location - depending on the role it may be available with either a hybrid-remote or in-office schedule.

Company

hirify.global is a pioneer and market leader in AI Search, empowering 17,000+ businesses to deliver blazing-fast, predictive search and browse experiences at internet scale.

What you will do

• Work with Sales Teams and prospects on their evaluation and adoption of hirify.global solutions.
• Understand and qualify customer goals with KPIs and effectively articulate hirify.global’s ability to meet them.
• Assist in the Sales process including discovery, demo, Proofs of Concept (POC), RFP responses & business justification.
• Develop custom search applications leveraging the tools, frameworks, and partners of the hirify.global ecosystem.
• Distill and advocate customer interests, needs and product feedback in order to relay to Product and Engineering teams.
• Work with the Solution Architects and Customer Success teams on seamless transition to the post sales process to ensure highly successful onboarding.

Requirements

• 4+ years experience in a customer-facing technical role (SE, SA, consultant, PM), ideally in the SaaS space.
• Previous software development experience in one or more of the following areas: Front End (JavaScript, TypeScript, React) or Back-End (Java, Ruby, Go, Node, Python, Swift/Objective-C).
• Experience with data formats and data transformation.
• Great oral and written communication skills.
• Superior organisational skills working with multiple customers and have the ability to switch context quickly throughout the day with various competing demands and attention to detail.
• Experience at our current stage and beyond ($150-300M+ ARR range, high growth, lots of change and building internal infrastructure).

Nice to have

• A background in the search industry or e-commerce.
• Specific knowledge in frameworks Magento, Shopify, Salesforce Commerce Cloud, commercetools and alike.
• Familiarity with emerging concepts in agentic AI systems (e.g., autonomous reasoning, tool use, or multi-agent orchestration).
• Knowledge in Analytics, SEO.

Culture & Benefits

• hirify.global’s flexible workplace model is designed to empower all hirify.globalns to fulfill our mission to power search and discovery with ease.
• Emphasis on an individual’s impact, contribution, and output, over their physical location.
• High-trust environment where team members have the autonomy to choose where they want to work and when.
• Global presence with offices in Paris, NYC, London, Sydney and Bucharest.
• Offer many team members the option to work remotely either as fully remote or hybrid-remote employees.