Associate Enrollment and Billing Representative

Location: Working from home in Pennsylvania, United States

Company

hirify.global provides healthcare-related services, including membership enrollment and billing administration.

What you will do

• Communicate with internal and external contacts to resolve membership and billing discrepancies.
• Process and maintain membership data across multiple systems.
• Perform billing, accounts receivable, payment reconciliation, and related research.
• Create and distribute membership and billing materials for clients and members.
• Handle written, telephone, and online inquiries while meeting service-level and performance requirements.

Requirements

• High school diploma or GED.
• 0–1 years of experience.
• Experience with Microsoft Office applications and billing, enrollment, or customer service.
• Strong financial aptitude, attention to detail, organizational skills, and customer service skills.
• Ability to perform accurate and fast 10-key data entry, reconcile enrollment or payment information, and resolve problems.
• Ability to manage multiple systems and tasks while maintaining composure in a fast-paced environment.

Nice to have

• Associate or bachelor's degree in business or a related field.
• Finance, healthcare, or prior enrollment and billing experience.

Culture & Benefits

• Office-based position with work performed from home in Pennsylvania.
• Travel requirement of 0%–25%.
• Physical work site is required; lifting up to 10 pounds may be required constantly.
• Responsibilities include protecting confidential customer information and complying with HIPAA and company security policies.