Associate Enrollment and Billing Representative (Healthcare)

TL;DR

Associate Enrollment and Billing Representative (Healthcare): Managing membership enrollment and billing activities for clients and members with an accent on data accuracy and discrepancy resolution. Focus on processing membership data, performing accounts receivable reconciliation, and providing professional customer support.

Location: Working at Home - Pennsylvania

Company

hirify.global is a leading healthcare organization providing comprehensive insurance and health services.

What you will do

• Resolve discrepancies in membership and billing information via phone, email, and online channels.
• Process and maintain membership data and manage production-oriented tasks.
• Perform billing, accounts receivable, and reconciliation activities.
• Create and distribute membership and billing communications to clients and members.
• Ensure service levels, metrics, and performance guarantees are met.
• Conduct detailed research to ensure thorough issue resolution.

Requirements

• High school diploma or GED.
• 0-1 years of experience in billing, enrollment, or customer service.
• Proficiency in Microsoft Office Applications.
• Must be based in Pennsylvania.

Nice to have

• Associate's or Bachelor's degree in business or a related field.
• Prior experience in the healthcare industry or finance.
• Strong 10-key data entry skills with speed and accuracy.
• Basic accounting knowledge and ability to reconcile payment information.

Culture & Benefits

• Remote work arrangement (Working at Home).
• Professional environment adhering to high ethical and legal standards.
• Inclusive workplace with a strict non-discrimination policy.