Senior Patient Access Specialist (Healthcare Revenue Cycle)

Location: Midlothian, Virginia, United States

Salary: $18.65–$19.90 per hour, based on experience

Company

hirify.global provides technology-enabled revenue cycle management and related solutions for hospitals and affiliated physician groups across the United States.

What you will do

• Perform patient admitting and registration duties, assign accurate medical record numbers, collect demographic and insurance information, and process physician orders.
• Verify insurance eligibility and benefits, select appropriate plan codes, support point-of-service collections, and help maintain clean claims.
• Screen Medicare medical necessity using Advanced Beneficiary Notice software and explain consent, observation, Medicare, and patient education forms.
• Audit accounts and use quality reporting systems to correct records and provide statistical data to Patient Access leadership.
• Develop training materials, provide continuing education, and create department staff schedules.
• Provide on-call and after-hours support, including coverage for staffing needs and guidance to department associates.

Requirements

• 1–3 years of relevant experience.
• Associate degree or equivalent experience.
• Understanding of revenue cycle operations, including admissions, billing, payments, and denials.
• Knowledge of patient insurance processes, authorizations, benefits verification, health insurance requirements, and medical terminology or CPT and procedure codes.
• Ability to meet regulatory, audit, patient service, and point-of-service collection standards.
• Openness to innovation, including using AI to improve processes and patient and client experiences.

Culture & Benefits

• Comprehensive healthcare, time off, retirement, and well-being benefits.
• Paid professional certification relevant to the associate’s field.
• Tuition reimbursement and career advancement opportunities.
• Bonus and quarterly or annual incentive programs.
• Culture focused on collaboration, professional growth, innovation, work-life flexibility, and purpose.