Business Solutions Consultant (Sales CRM)

TL;DR

Business Solutions Consultant (Sales CRM): Supporting large-scale, complex customer engagements by leveraging people, process, and technology competencies with an accent on CRM solutioning and healthcare operations. Focus on collaborating with cross-functional teams to define strategic direction, deliver client-facing advisory services, and ensure successful implementation of product offerings.

Location: Must be based in Pennsylvania, USA (Remote role with occasional travel requirements).

Company

hirify.global is a national health and wellness organization and one of the largest integrated health care delivery and financing systems in the United States.

What you will do

• Contribute to the execution of complex, large-scale client enterprise transformation programs.
• Gather and synthesize data to identify business or system issues and present actionable recommendations.
• Develop client-specific requirements, standard operating procedures, and process flows.
• Interface with Product, Sales, Clinical, and IT teams to deliver on customer commitments.
• Provide coaching and mentorship to junior team members.
• Support content development for deliverable artifacts to meet contractual obligations.

Requirements

• Bachelor's degree in Business Administration, Management Information Science, Health Administration, or equivalent experience.
• 6 years of professional experience in healthcare operations, technology delivery, or consulting.
• Experience engaging, influencing, and advising senior executive leaders.
• Proven ability to work in complex matrixed environments.
• Proficiency in MS Word, Excel, and PowerPoint.
• Must be based in Pennsylvania as per company location requirements.

Nice to have

• Master's degree in a relevant field.
• Project Management Professional (PMP) certification.
• Lean Six Sigma Green Belt or Black Belt.
• ITIL certification.

Culture & Benefits

• Focus on continuous improvement and talent development.
• Opportunity to work on high-impact, large-scale healthcare transformation projects.
• Collaborative environment with cross-functional exposure to clinical and IT teams.
• Commitment to diversity and inclusion for veterans and individuals with disabilities.