Commercial Account Manager (UK)

TL;DR

Commercial Account Manager (UK) (SaaS): Manage inbound net-new sales, expansions, and renewals for secure collaboration platform used in defense and critical infrastructure with an accent on commercial sales motions, customer engagement, and value realization. Focus on qualifying and closing small to mid-sized deals, identifying upsell opportunities, and ensuring smooth renewals through discovery and objection handling.

Location: United Kingdom (remote-first company)

Company

Leading collaborative workflow platform for defense, intelligence, security, and critical infrastructure, trusted by U.S. Department of War and Fortune 500s, with on-premises and private cloud deployment.

What you will do

• Own inbound net-new opportunities: qualify, run discovery, handle objections, and close small to mid-sized deals independently.
• Lead expansions in existing accounts: identify upsell/cross-sell via usage insights and manage inbound requests.
• Partner with Account Executives on larger, strategic opportunities.
• Manage renewals: mitigate risks, build business cases, and collaborate cross-functionally for on-time delivery.
• Maintain CRM hygiene, accurate forecasting, and territory insights to enable Account Executives.

Requirements

• 2–5+ years in sales, account management, renewal management, or commercial closing roles.
• Demonstrated ability to manage multiple sales cycles in parallel.
• Strong discovery, communication, and deal execution skills.
• Experience using CRM systems (Salesforce preferred).

Nice to have

• Experience selling into regulated environments.
• Exposure to commercial procurement processes.
• SaaS or enterprise technology sales experience.

Culture & Benefits

• Remote-first, open-source company.
• Market-based pay based on location, skills, experience, and market conditions.
• EEO employer committed to diversity and non-discrimination.
• Expanding hiring globally while ensuring local law compliance.
• Accommodations available during interview process.