General Manager, Global Business Services

TL;DR

General Manager, Global Business Services: Responsible for shaping and operating hirify.global’s global GBS model, delivering value across the enterprise with an accent on productivity, service quality, and digital agility. Focus on harnessing AI, automation, and analytics to re-imagine global processes and accelerate decision-making.

Location: PH GBS Manila

Company

hirify.global is one of the world's largest tire companies employing about 63,000 people and manufactures its products in 49 facilities in 19 countries around the world.

What you will do

• Define and execute the global GBS strategy and operating model.
• Lead enterprise-wide GBS priorities, delivering improvements in cost, quality, speed, and service.
• Drive the evolution of GBS to integrated, end-to-end processes.
• Champion digital transformation across GBS, including automation and AI-enabled workflows.
• Partner with global stakeholders to optimize and scale GBS leveraging the global footprint.
• Lead enterprise change and capability development, including reskilling and upskilling leaders and teams.

Requirements

• Bachelor’s degree required; Master’s degree preferred.
• 15+ years of progressive professional experience.
• 5+ years in senior leadership roles within global shared services, GBS, or similarly complex enterprise environments.
• Demonstrated success leading enterprise-wide process improvement, transformation, and change initiatives.
• Enterprise leadership capability with the ability to operate at scale across regions, functions, and cultures.
• Proven experience leading global transformation, including operating model redesign and digital enablement.

Culture & Benefits

• hirify.global is an equal employment opportunity employer.
• All qualified applicants will receive consideration for employment without regard to any characteristic protected by law.