Client Engagement Director (Medical Communications)

TL;DR

Client Engagement Director (Medical Communications): Leading strategic client relationships and managing account revenue within the life sciences industry with an accent on organic growth and financial health. Focus on translating business and scientific objectives into strategic direction and overseeing the execution of complex medical communications tactics.

Location: Must be based in Canada, the US, or the UK (Remote)

Company

hirify.global is a global provider of strategic learning, scientific advisory, and medical communications solutions for the life sciences industry.

What you will do

• Lead strategic client relationships for assigned accounts generating $2M - $4M in annual revenue.
• Serve as the primary client lead accountable for satisfaction, organic growth, and overall financial health.
• Collaborate with Scientific, Creative, and Project Management teams to align strategy and execution across workstreams.
• Oversee the development of medical communications tactics, including publications, advisory boards, and omnichannel programs.
• Manage account financials, including forecasting, margin management, and SOW development.
• Coach and develop Manager- and Coordinator-level staff through feedback and career guidance.

Requirements

• 8–10+ years of experience in medical communications, medical education, or pharma marketing.
• Bachelor’s degree in Communications, Marketing, Life Sciences, or a related field.
• Must be based in Canada, the US, or the UK.
• Strong understanding of the life sciences industry, therapeutic landscapes, and drug development processes.
• Advanced financial acumen in forecasting, SOW development, and profitability management.
• Exceptional executive-level presentation and communication skills.

Nice to have

• Advanced degree (Master's or PhD).

Culture & Benefits

• Internationally recognized as a "Great Place to Work".
• Culture centered on meaningful work, a true sense of community, and fun.
• Home-based remote working environment.
• Strong commitment to diversity, equity, and inclusion.