Client Engagement Director (Medical Communications)

Location: Home-based and remote from Canada, the United States, or the United Kingdom.

Compensation: CAD 120,000–140,000 annually.

Company

hirify.global provides strategic learning and development, scientific advisory services, and medical communications solutions for the life sciences industry.

What you will do

• Lead strategic client relationships and serve as the primary contact for senior stakeholders across assigned accounts generating CAD 2M–4M in annual revenue.
• Develop medical communications roadmaps aligned with brand objectives, scientific strategy, therapeutic areas, clinical data, and market dynamics.
• Guide publications, scientific communication platforms, advisory boards, congress activities, speaker programs, MSL materials, omnichannel programs, and digital initiatives.
• Identify client needs, recommend solutions, drive organic growth, and manage client satisfaction and account outcomes.
• Own forecasting, margin management, Earned Rate performance, reconciliations, close-outs, scoping, statements of work, and Charge Orders.
• Ensure delivery is on scope, on time, on budget, and to quality and compliance standards; coach Manager- and Coordinator-level staff and provide onsite leadership for key initiatives.

Requirements

• Bachelor’s degree required; Communications, Marketing, Life Sciences, or a related field preferred.
• 8–10+ years of experience required in medical communications, medical education, pharma marketing, or related fields.
• Strong understanding of the life sciences industry, therapeutic landscapes, and the drug development process.
• Experience with strategic planning, including publications planning, tactical planning, and congress strategy.
• Advanced financial acumen covering forecasting, statement-of-work development, and profitability management.
• Exceptional written, verbal, and presentation skills with executive-level client presence.
• Strong organizational and prioritization skills, problem-solving, negotiation, and conflict-resolution abilities.
• Ability to collaborate effectively with cross-functional teams and demonstrated people leadership, coaching, and performance-management capabilities.
• High attention to detail, commitment to quality and compliance, and proficiency with Microsoft Office and project management systems; ability to quickly learn and apply new tools and technologies.

Nice to have

• Advanced degree.

Culture & Benefits

• Home-based remote work from Canada, the United States, or the United Kingdom.
• Meaningful work focused on advancing knowledge and improving lives.
• Collaborative environment with a focus on creativity, quality, innovation, and on-time delivery.
• Inclusive culture that values community, employee development, and equal opportunity.
• Opportunity to work with global teams and support life sciences clients across multiple workstreams.