Associate Director, Client Engagement (Medical Communications)

Location: Remote, UK

Company

hirify.global delivers solutions to create, communicate, and commercialize value for pharmaceutical and life sciences clients, with a focus on accelerating patient access to life-changing treatments.

What you will do

• Lead and oversee a diverse portfolio of global medical communications accounts and strategic programmes across publications and medical communications.
• Act as a strategic client partner, providing recommendations that align scientific communications with business objectives.
• Build long-term client relationships, grow existing partnerships, and support proposals, pitches, and new business development.
• Partner with scientific, operational, and finance teams on resource planning, financial performance, and programme delivery.
• Lead, mentor, and develop account management and programme support team members.
• Contribute to agency strategy, operational planning, and continuous improvement.

Requirements

• Significant experience within a medical communications agency, including a strong background in publications and medical affairs.
• Experience leading a portfolio of global client accounts with responsibility for strategic planning, programme delivery, and account growth.
• Demonstrated success building trusted client relationships and acting as a strategic advisor.
• Experience leading, mentoring, and developing high-performing teams with a collaborative, hands-on leadership style.
• Strong commercial acumen, including financial management, forecasting, resource planning, and portfolio profitability.
• Experience contributing to proposals, pitches, and new business development, with the ability to identify account growth opportunities.
• Confidence partnering with scientific leadership and collaborating across multidisciplinary, global teams.
• Excellent communication, presentation, negotiation, and stakeholder management skills.
• Ability to manage multiple priorities while maintaining high client service and operational excellence.

Culture & Benefits

• Remote working arrangement in the UK.
• Collaborative, inclusive culture focused on excellence, people, and growth.
• Opportunity to work in a fast-paced global environment with meaningful client and patient impact.
• Permanent full-time position.