Operations Specialist (Logistics)

TL;DR

Operations Specialist (Logistics): Executing the shipment lifecycle for Ocean and Air freight to ensure data integrity and minimize delays with an accent on freight movement and partner communication. Focus on maintaining high standards of data quality, adhering to SOPs, and optimizing shipment schedules.

Location: Onsite in the USA (Atlanta, Bellevue, Chicago, Dallas, Denver, Los Angeles, New York City, or San Francisco)

Company

A global logistics platform that simplifies international trade through innovative technology.

What you will do

• Execute the movement of ocean and air freight shipments from booking at origin to final delivery.
• Coordinate with transportation and warehousing partners to facilitate the progress of shipments in transit.
• Collaborate cross-functionally within the organization to ensure operational quality and timely movement.
• Utilize performance metrics to identify opportunities for improvement and delivery of high performance.
• Manage data quality by validating booked shipments, tracking status, and verifying schedules.
• Follow Standard Operating Procedures (SOPs) to meet internal KPIs and SLAs.

Requirements

• Bachelor's/Associate's degree or 1+ year of relevant experience (new graduates are encouraged to apply).
• Fluency in English, both written and verbal.
• Proficiency in Google Suite and Microsoft Excel.
• Strong attention to detail and ability to thrive in a high-energy, fast-paced environment.
• Team-centric mindset and a "compliance first" attitude.
• Must be based in or able to work from one of the specified US office locations.

Culture & Benefits

• Competitive salary and equity stakes in the company.
• Comprehensive health, dental, and vision insurance.
• 401(k) retirement plan.
• Flexible paid vacation and sick days.
• Generous paid parental leave (18 weeks for birthing parents, 8 weeks for non-birthing).
• 10 hours of paid volunteer time and access to Employee Resource Groups.

Hiring process

• Applicants are added to an internal talent community for future opportunities.
• Recruiters reach out directly once an active role aligns with the candidate's experience.