Director of Community Operations (Real Estate)

TL;DR

Director of Community Operations (Real Estate): Leading the overall performance and scalability of a manufactured housing portfolio with an accent on property operations, team coaching, and operational consistency. Focus on growing property-level NOI, executing CapEx plans, and building a foundation for scalable operations.

Location: Remote (US), requires 25–30% travel to properties in multiple states

Salary: $140,000–$165,000 base salary

Company

An established private investment firm specializing in the acquisition and repositioning of manufactured housing communities.

What you will do

• Drive consistent property-level performance related to occupancy, delinquency, and resident satisfaction.
• Lead the seamless integration of 35+ new communities and scale the operations team from 20 to 75+ members.
• Own budget development, forecasting, and strategic expense control to deliver NOI growth.
• Develop and standardize SOPs and implement scalable tools to ensure operational consistency.
• Manage and coach a team of Regional Community Managers and onsite teams.
• Support acquisition due diligence and lead post-close operational transitions.

Requirements

• 10+ years of strategic and tactical leadership experience in manufactured housing operations.
• Proven track record of scaling teams and driving performance through growth and change.
• Strong financial acumen with responsibility for property-level and regional budgets and CapEx.
• Ability to travel 25–30% to properties in multiple states.
• Experience leading remote teams and managing direct reports.

Nice to have

• Deep understanding of Rent Manager or similar property management software.
• Passion for organizational development and improving operations through culture and systems.

Culture & Benefits

• Fully remote work environment offering freedom, flexibility, and autonomy.
• Unlimited PTO that is actively encouraged for balance and recovery.
• High-trust, collaborative culture operating on the Entrepreneurial Operating System (EOS).
• Competitive compensation including base salary, annual raises, and performance-based bonuses.
• A seat at the leadership table with direct influence on strategic company decisions.