Director of Strategic Operations (Nonprofit)

TL;DR

Director of Strategic Operations (Nonprofit): Building and managing the internal operations infrastructure for a rapidly growing civic technology nonprofit with an accent on organizational scalability and geographic expansion. Focus on designing agile systems, overseeing cross-functional operations, and leading change management to support social services accessibility.

Location: Remote (US). Mention of Houston, TX; option to work remotely from anywhere in the U.S. after three years (following Houston working hours).

Salary: $115,000–$130,000

Company

hirify.global is a Houston-based civic technology, design, and collective action nonprofit working to make social services more connected, empathetic, and accessible.

What you will do

• Lead strategic operations and cross-functional systems across HR, Finance, Legal, IT, and Procurement to support scalability.
• Design and implement scalable processes, workflows, and internal systems to improve efficiency and service delivery.
• Oversee financial management, compliance, contract administration, risk mitigation, and vendor management.
• Drive change management, internal communications, and organizational readiness for geographic expansion and new program launches.
• Manage, mentor, and develop high-performing teams through leadership coaching and workforce planning.

Requirements

• Bachelor’s degree in Business Administration, Nonprofit Management, Finance, Operations, or related field (Master’s preferred).
• 8–10+ years of operations, business operations, or nonprofit management experience.
• 3–5+ years in senior leadership roles within nonprofit startups or similar scaling organizations.
• Expertise in financial operations, HR systems, compliance, and enterprise tools (ERP, HRIS).
• Must be based in the U.S.; role is not eligible for employer visa sponsorship.
• Ability to travel approximately 10% for organizational expansion and stakeholder engagement.

Nice to have

• Bilingual or multilingual proficiency.

Culture & Benefits

• Comprehensive health coverage (medical, dental, vision, disability, life) starting on day one.
• 401(k) plan with employer match of up to 6%.
• Flexible financial options including HSA or FSA.
• 20 days of PTO/floating holidays plus 11 paid company holidays.
• Generous parental leave: 8 weeks at 100% pay and 4 weeks at 50% pay.
• Access to Employee Assistance Program (EAP) for mental health and legal resources.