Senior Technical Account Manager (Data Engineering)

TL;DR

Senior Technical Account Manager (Data Engineering): Leading post-sales technical strategy and workload optimization for enterprise customers with an accent on data architecture and cloud infrastructure. Focus on driving consumption growth, resolving complex technical escalations, and aligning Snowflake platform capabilities with business goals.

Location: Must be based in Menlo Park, CA and be willing to travel regionally to customer locations

Salary: $180K – $236.2K

Company

Snowflake is a leading data cloud company powering the era of the agentic enterprise by reinventing how data is managed and utilized.

What you will do

• Act as the post-sales technical lead for assigned customer workloads running on Snowflake.
• Develop, manage, and implement strategies for efficient workload consumption.
• Collaborate with Sales Engineers and Solution Architects to identify and recommend strategies that help customers achieve business goals.
• Provide expert technical advice for production workloads and complex use cases within large organizations.
• Manage and resolve complex technical escalations with senior customer executives.
• Coordinate with Product and Engineering teams to provide customers access to new features and platform upgrades.

Requirements

• Location: Must be based in Menlo Park, CA, USA.
• B.S. or M.S. degree in Computer Science, Information Systems, Engineering, or equivalent practical experience.
• 8+ years of experience managing enterprise customer relationships as a Technical Lead or TAM.
• 5+ years of experience with AWS, Azure, GCP, or private cloud environments.
• Hands-on experience with Python, SQL, or Scala.
• Expertise in database management, data engineering, and data science.

Nice to have

• Firsthand experience with Snowflake products.
• Cloud Certifications (AWS, GCP, or Azure).
• Snowflake SnowPro Advanced Certification.

Culture & Benefits

• Experimental mindset focused on using AI as a high-trust collaborator to accelerate impact.
• Low-ego, high-performing environment that thrives on dynamic and fast-moving challenges.
• Collaborative culture with a focus on innovation and pushing the pace of technical growth.
• Opportunity to work with virtual and global cross-functional teams in a rapidly scaling company.