Director Business Process Solutions

TL;DR

Director Business Process Solutions: Leading enterprise process improvement initiatives to drive operational excellence, customer experience, and business growth with an accent on identifying opportunities, optimizing operations, and implementing scalable solutions. Focus on improving efficiency, quality, and organizational performance.

Location: Normal office environment with remote flexibility. Occasional travel may be required for initiative alignment or onsite meetings.

Salary: $105,200.00 - $147,950.00/annually

Company

hirify.global is dedicated to helping educators protect what they have today and prepare for a successful tomorrow, offering tailored insurance and financial products.

What you will do

• Improve processes, procedures, and systems through the design, development, and deployment of innovative business solutions.
• Identify inefficiencies, root causes, and opportunities for improvement in existing business processes.
• Lead, coach, and develop a team of Business Process Consultants, fostering a culture of accountability, collaboration, innovation, and continuous improvement.
• Partner with business leaders to identify, scope, prioritize, and implement process improvement initiatives across operations and support functions.
• Oversee relationships with TPAs and operational vendors, ensuring service delivery aligns with contractual obligations and performance expectations.
• Collaborate cross-functionally with operations, product, compliance, technology, and leadership teams to drive enterprise alignment and execution.

Requirements

• Bachelor’s degree or equivalent professional experience required.
• Demonstrated leadership experience in business process improvement, operational excellence, or process consulting environments.
• Strong experience leading cross-functional operational initiatives and change management efforts.
• Familiarity with group insurance, supplemental benefits, or voluntary insurance products strongly preferred.
• Strong analytical, organizational, and strategic thinking skills.
• Proven ability to lead teams, influence stakeholders, and drive measurable business outcomes.

Culture & Benefits

• Normal office environment with remote flexibility.
• Occasional travel may be required for initiative alignment or onsite meetings.
• Educators take care of our children’s future, and we believe they deserve someone to look after theirs.