Sr Solution Architect / Consultant / Or Sales Engineer (AI)

TL;DR

Sr Solution Architect / Consultant / Or Sales Engineer (AI): Leading pre-sales technical strategy and architecting tailored customer experience (CX) assurance solutions with an accent on AI-powered testing and monitoring. Focus on designing enterprise-level integrations, conducting deep discovery sessions, and aligning technical capabilities with business value for C-level stakeholders.

Location: Remote (Must be based in the United States)

Salary: $170,000 - $200,000 per year

Company

hirify.global is a global leader in AI-powered customer experience assurance, providing a unified platform for testing and monitoring voice, digital, and conversational AI channels.

What you will do

• Lead pre-sales technical activities, including discovery, tailored demos, technical presentations, and proof-of-concepts.
• Architect solutions that integrate hirify.global's platform into complex enterprise technology stacks to optimize CX strategies.
• Collaborate with Sales leadership to align technical execution with account strategy and revenue goals.
• Conduct in-depth discovery sessions to uncover customer pain points, business drivers, and technical requirements.
• Represent the company at executive-level engagements, customer conferences, and webinars.
• Mentor junior Solution Architects and contribute to internal technical sales enablement resources.

Requirements

• 8+ years of experience in pre-sales, sales engineering, or solutions architecture.
• Must be based in the United States.
• Bachelor's degree in Computer Science, Information Technology, or equivalent work experience.
• Proven track record of leading large-scale enterprise technical sales from discovery through close.
• Ability to present to and build trust with C-level and VP-level stakeholders.
• Strong consultative discovery and problem-solving skills.

Nice to have

• Experience in CX, contact center, call centre, IVR, testing, or monitoring technologies.

Culture & Benefits

• Flexible work environment with a results-oriented and fast-paced culture.
• Competitive compensation and a team-oriented atmosphere.
• Commitment to diversity, equity, inclusion, and belonging (DEIB).
• Opportunity to work for a growing global company of innovators.