Manager, Patient Services Analytics (Life Sciences)

TL;DR

Manager, Patient Services Analytics (Life Sciences): Designing and executing advanced analytics solutions to optimize patient support programs with an accent on claims data, hub services, and specialty pharmacy analytics. Focus on applying machine learning, NLP, and descriptive statistics to improve patient access and therapy adherence.

Location: Hybrid (Princeton, NJ; Boston, MA; Evanston, IL; New York, NY). Must be authorized to work in the US on a permanent basis without sponsorship.

Salary: $150,000 – $240,000

Company

hirify.global is a life sciences consulting firm that helps companies optimize commercialization through strategic insight, advanced analytics, and technology.

What you will do

• Design and execute advanced analytics solutions using ML, NLP, and Neural Networks to identify actionable insights.
• Manage reporting and analytics for patient support programs, including hub services, prior authorizations, and copay assistance.
• Partner with hub vendors and specialty pharmacies to monitor performance and improve patient access.
• Analyze patient-level claims and specialty pharmacy data to identify trends and barriers to therapy.
• Develop dashboards and KPI reporting for commercial and market access leadership.
• Translate complex data into clear business recommendations and go-to-market strategies.

Requirements

• 7+ years of experience in life sciences management consulting.
• Proven expertise in claims data analytics and data science.
• Strong proficiency in Python and SQL.
• Experience with Tableau, Power BI, or similar analytics tools.
• Deep understanding of hub operations, specialty pharmacy, and payer access dynamics.
• Must be legally authorized to work in the United States on a permanent basis.

Nice to have

• Experience in oncology, rare diseases, or specialty therapeutics.
• Knowledge of medical and pharmacy claims structures (ICD-10, CPT, and NDC codes).
• Familiarity with patient services platforms such as Salesforce, AssistRx, or ConnectiveRx.
• Experience managing external vendors and partners.

Culture & Benefits

• Comprehensive medical, dental, vision, and disability insurance.
• 401(k) plan with employer match.
• Flexible hybrid work policy and generous PTO.
• Paid parental and bonding leave.
• Tuition reimbursement and professional development mentorship.
• Monthly phone stipend and employee discount program.