Senior User Experience Designer (Robotics)

TL;DR

Senior User Experience Designer (Robotics): Defining the design vision and execution for hirify.global's Autonomous Ground Support Equipment (AGSE) Service with an accent on fleet operations, remote assistance, and dispatch interfaces. Focus on designing high-information-density operator tools and shaping customer-facing experiences through dashboards and reporting.

Location: Atlanta (Hybrid); Frankfurt; Toronto (Remote); United Kingdom (Remote); Vancouver (Remote)

Company

hirify.global is transforming ground handling with autonomy, redefining how airlines and ground service providers around the globe run day-to-day operations.

What you will do

• Own the design vision and standards for the AGSE Service.
• Lead hands-on design for Fleet Operations products, including remote assistance, dispatch, and fleet monitoring tools.
• Design airline and airport-facing surfaces of the AGSE Service, including operational dashboards and performance reporting.
• Conduct direct research with airline/airport customers and internal operators to understand workflows and unmet needs.
• Establish design principles, patterns, and a component library that will scale across products.

Requirements

• BFA, BS, or equivalent experience in Design, HCI, or a related field.
• 5+ years of product design experience owning complex, multi-surface products end-to-end.
• Demonstrated experience designing operator-facing or operations tooling.
• A strong portfolio showing range across information-dense interfaces, real-time data, and complex workflows.
• Proven ability to ship 0 → 1 products in a fast-paced environment.
• Strong communication and stakeholder management skills.

Nice to have

• Experience designing for teleoperations, remote assistance, fleet management, or other real-time monitoring products.
• Background in autonomous vehicles, robotics, aviation, industrial operations, or other safety-critical domains.
• Experience as the first designer or early design hire at a startup.
• Familiarity with airline, airport, or large-scale fleet operations environments.

Culture & Benefits

• Backed by top-tier venture capital investors in aviation and autonomous driving.
• Opportunity to establish the design function from the ground up.
• Work with some of the world’s largest airlines and ground handling providers.