Senior Account Manager (SaaS)

TL;DR

Senior Account Manager (SaaS): Managing and growing a portfolio of commercial accounts across the Americas with an accent on expansion opportunities and value-based conversations. Focus on executing strategic account plans, delivering product demonstrations, and driving upsell/cross-sell revenue.

Location: United States

Salary: $165,000 - $200,000 USD

Company

hirify.global is a leading collaborative workflow platform specializing in secure messaging and project management for defense, intelligence, and critical infrastructure.

What you will do

• Manage a portfolio of commercial customer accounts across the Americas region.
• Identify, qualify, and drive expansion opportunities through upselling and cross-selling.
• Develop and execute strategic account plans including stakeholder mapping and whitespace analysis.
• Lead customer discovery and deliver tailored product demonstrations to technical and executive audiences.
• Collaborate with Customer Success, Sales Engineering, and Product teams to ensure renewal success.
• Lead renewal and expansion negotiations aligned with commercial objectives.

Requirements

• 5+ years of experience in Account Management or quota-carrying SaaS roles.
• Proven track record of driving expansion within existing accounts.
• Strong consultative selling skills and ability to run discovery.
• Experience engaging with VP- and C-level stakeholders.
• Proficiency with Salesforce and structured account planning.
• Must be based in the United States.

Nice to have

• Experience supporting commercial or mid-market customers.
• Familiarity with DevOps, cybersecurity, or open-source software.
• Experience navigating complex buying processes involving IT and procurement.

Culture & Benefits

• Remote-first working environment.
• Open-source company culture.
• Inclusive environment committed to diversity and equal opportunity (EEO).