Vehicle Recovery Lead

Location: Coventry, United Kingdom; travel to different locations is required.

Salary: GBP £34,000 per year.

Company

hirify.global, owned by Aviva, operates in vehicle repair and returns cars to the road through a UK-wide repair network.

What you will do

• Lead, coach, and support a dispersed team across day-to-day recovery and transportation operations.
• Design, implement, and monitor efficient systems for vehicle recovery and transportation.
• Deliver driver and vehicle audits, manage operational risks, and maintain legislative compliance.
• Plan maintenance schedules to minimise recovery-vehicle downtime.
• Build relationships with operational stakeholders to support pricing, service quality, and continuous improvement.
• Maintain contracts, pricing records, policies, procedures, and procurement documentation.

Requirements

• Experience in multi-site vehicle recovery or transportation operations.
• Strong organisational, influencing, communication, analytical, and problem-solving skills.
• Ability to lead teams remotely and on site.
• Confidence identifying risks and making sound operational decisions.
• Flexibility to travel to different locations as needed.

Culture & Benefits

• Permanent full-time employment.
• Performance-based bonus opportunity.
• Company pension scheme with employer contributions.
• 33 days’ holiday including bank holidays, with the option to buy or sell up to 5 days.
• Aviva product and retailer discounts, plus the Aviva Save As You Earn scheme.
• Parental and carer’s leave, Group Income Protection, and 24/7 GP access.

Hiring process

• Apply online; the team will be in touch within 14 days.
• Disabled applicants meeting the minimum criteria are guaranteed an interview.