Strategic Account Director (SaaS)

TL;DR

Strategic Account Director (SaaS): Driving growth and expansion of existing enterprise customers to achieve business outcomes and revenue growth with an accent on land-and-expand strategies for 7-figure accounts. Focus on multi-threaded selling, complex account mapping, and navigating technical product use cases within large-scale organizations.

Location: Must be based in the USA. Occasional mandatory travel to Newfoundland, Canada (at least twice per year) and customer on-sites (average 1 week per month) is required.

Company

CoLab is an AI-powered platform that helps mechanical engineering teams optimize design reviews and accelerate the delivery of complex products to market.

What you will do

• Develop and execute robust account strategies to drive significant revenue growth within 7-figure enterprise accounts.
• Build and maintain strong relationships with existing customers and identify opportunities for net-new strategic accounts.
• Serve as a subject matter expert on the product and industry best practices to help customers achieve desired outcomes.
• Collaborate with Account Executive and Customer Success teams on enterprise account expansions and renewals.
• Perform deep account mapping and multi-threaded selling across various company departments.
• Manage all sales activities, follow-up conversations, and documentation within Salesforce.

Requirements

• Must be based in the USA.
• 1-2+ years of experience working with large enterprise customers (10,000+ employees).
• Proven experience in an Enterprise or Strategic Account role within a SaaS business, or an engineering background with strong closing skills.
• Ability to analyze complex use cases and demonstrate a highly technical product.
• Strategic mindset with the ability to navigate complex enterprise sales for new-to-market products.
• Excellent communication skills and a resilient, ownership-driven approach to achieving goals.

Nice to have

• Experience working with manufacturing clients, specifically in automotive, medical devices, or mechanical consumer products.

Culture & Benefits

• Fast-paced startup environment with a culture of ownership and high growth.
• Opportunity to work with global industry leaders like Ford and Johnson Controls.
• Inclusive hiring approach that values potential over perfection.
• Covered travel expenses for mandatory team meetings and customer visits.