Manager, Strategic Account Management- Client Success (Medtech)

TL;DR

Manager, Strategic Account Management (Medtech): Driving long-term client success and product adoption for a generative AI-powered health platform with an accent on measurable ROI and strategic account growth. Focus on building multi-threaded executive relationships, executing data-driven value plans, and leading complex renewal and expansion strategies.

Location: Remote (US). Willingness to travel at least 30%, including overnight travel.

Salary: $90,000 - $125,000 USD

Company

hirify.global is a generative AI-powered health and care platform providing integrated medical, pharmacy, and point solutions for employers and health plans.

What you will do

• Develop and execute client value plans aligned to business goals, KPIs, and ROI commitments.
• Drive product adoption and utilization across the hirify.global product suite to ensure long-term client health.
• Analyze engagement patterns and claims trends to synthesize data-backed strategic narratives for executives.
• Build multi-level relationships with C-suite stakeholders to foster advocacy and secure references.
• Lead end-to-end renewal and expansion strategies, identifying whitespace for multi-year deals.
• Coordinate cross-functionally with Product, Clinical, and Marketing teams to align client roadmaps.

Requirements

• 10+ years of experience in Account Executive, Client Success, or Strategic Account roles.
• 8-12 years of experience in Health Plans, PBMs, benefits, or employer healthcare required.
• Bachelor's degree in Business or a related field.
• Proven track record of driving retention and revenue growth in large-market environments.
• Ability to interpret financial and clinical data to forecast risks and opportunities.
• Must be based in the US.

Culture & Benefits

• Competitive medical, dental, and vision coverage.
• 401(k) plan with generous company match.
• Flexible Time Off/Paid Time Off and 13 paid holidays.
• Protection plans including Life, Disability, and Supplemental Insurance.
• Mental Health and Wellness benefits.