Outreach Specialist (Medtech)

TL;DR

Outreach Specialist (Medtech): Engaging eligible members to access expert medical opinions via outbound calling with an accent on member activation and enrollment. Focus on overcoming objections, consultative communication, and meeting high-volume engagement targets.

Location: Remote (Must be available to work CST hours: Monday-Thursday 9:00 a.m. - 6:00 p.m. and Friday 8:00 a.m. - 5:00 p.m.)

Salary: $20.50/hour + uncapped monthly incentive bonus

Company

hirify.global is an AI-powered health and care platform that integrates medical, pharmacy, and point solutions to empower health consumers.

What you will do

• Perform 100+ outbound calls daily to engage eligible members.
• Drive member activation and enrollment by explaining the benefits of hirify.global and 2nd.MD services.
• Use consultative conversation skills to understand member needs, address concerns, and overcome objections.
• Support members through the end-to-end enrollment process, including data collection and routing to clinical resources.
• Manage a pipeline of follow-up activities and document outcomes in internal systems.
• Partner with integrated care teams to support timely care coordination.

Requirements

• Availability to work CST schedule: Mon-Thu 9:00 a.m. - 6:00 p.m. and Fri 8:00 a.m. - 5:00 p.m.
• 2+ years of experience in inside sales, member enrollment, or high-volume outreach.
• Proven success in high-volume outbound calling and cold calling environments.
• Strong persuasive and consultative communication skills.
• Comfort working toward individual performance targets and goals.

Culture & Benefits

• Competitive medical, dental, and vision coverage.
• 401(k) plan with a generous company match.
• Flexible Time Off/Paid Time Off and 13 paid holidays.
• Comprehensive protection plans including life, disability, and supplemental insurance.
• Mental health and wellness benefits.
• Eligibility for stock options and corporate bonus programs.