Manager, Sales Operations & Excellence (Infrastructure)

TL;DR

Manager, Sales Operations & Excellence (Sales Operations): Governing and improving selling behaviors and execution standards across the sales lifecycle with an accent on governance and reporting. Focus on translating enterprise strategy into operational rhythms, managing reporting resources, and ensuring consistent execution discipline.

Location: Hybrid in Overland Park, KS, US

Company

A 100-year-old employee-owned company providing sustainable infrastructure expertise in engineering, procurement, consulting, and construction.

What you will do

• Lead, coach, and develop a team of individual contributors, including Business Analysts and Reporting & Analytics resources.
• Own the Behaviors & Governance domain to ensure disciplined execution standards are consistently applied across the sales lifecycle.
• Oversee governance for Sales Incentive Plans (SIP), sales approvals, and QMS documentation.
• Translate reporting and analytics data into actionable guidance regarding pipeline health, forecast confidence, and performance trends.
• Partner with sales leadership to reinforce accountability and execution expectations through data-driven insights.
• Collaborate with Sales Enablement, Finance, and HR to ensure incentives and reporting operate cohesively.

Requirements

• Bachelor’s degree in business, sales, operations, analytics, finance, or a related field.
• 7–10+ years of experience in sales operations, sales excellence, or commercial support roles.
• Demonstrated experience leading individual contributors, including coaching and performance management.
• Experience governing sales execution standards or operational frameworks.
• Proven ability to oversee reporting outputs and translate data into actionable insights.
• Must be based in or able to work in Overland Park, KS, US.

Nice to have

• Experience supporting Sales Incentive Plans (SIP) or execution governance frameworks.
• Prior experience in a quota-carrying or client-facing commercial role.
• Familiarity with the full sales lifecycle, including renewals, retention, and CSAT.

Culture & Benefits

• 100% ESOP-owned company allowing employees to share in financial rewards through stock ownership.
• Hybrid work environment designed to balance professional and personal life.
• Comprehensive benefits package including medical, dental, vision, and a robust wellness program.
• Company-matched 401k plan and potential for performance-based bonuses.
• Support for continuous growth through tuition reimbursement and flexible work schedules.