Manager, Activation, Post Sales (Fintech)

TL;DR

Manager, Activation, Post Sales (Fintech): Leading the onboarding strategy for upper-market customers to bridge the gap between sales and customer success with an accent on scalable activation processes and time-to-value. Focus on designing onboarding frameworks, coaching a team of Activation reps, and optimizing revenue-driving customer relationships.

Location: Must be based in the United States (Remote-eligible in specific geographic zones)

Salary: $167,400 - $236,400 USD

Company

hirify.global is a financial automation platform that empowers businesses by replacing outdated financial processes with innovative tools.

What you will do

• Lead and coach a team of 5–10 Activation reps to deliver exceptional onboarding experiences and hit key time-to-value targets.
• Define and operationalize the next-generation activation motion as the company expands its upper-market customer support.
• Partner with Sales (AEs), Customer Success (CSMs), and Product to create seamless handoffs and repeatable playbooks.
• Establish and track performance metrics, including activation rates, onboarding cycle time, and early churn signals.
• Design and refine onboarding frameworks, documentation, and enablement materials for the team.
• Collaborate with senior GTM leaders to forecast capacity needs and contribute to long-term organizational design.

Requirements

• 2-5 years of people management experience leading onboarding, implementation, or sales/account teams in B2B SaaS or fintech.
• Proven success in standing up or scaling a new motion or organization from the ground up.
• Strong cross-functional collaboration skills, specifically between Sales and Customer Success.
• Proficiency in using data and operational metrics to diagnose issues and communicate recommendations.
• Bachelor’s degree from an accredited university.
• Must be based in the United States.

Culture & Benefits

• 100% paid employee health, dental, and vision plans (HMO, PPO, or HDHP).
• 401(k) retirement plan, HSA, and FSA accounts.
• Flexible time off, 11+ observed holidays, and wellness days.
• Employee Stock Purchase Program and equity plans.
• Comprehensive life and disability insurance coverage.