Sales & Customer Service Advisor (Fintech)

TL;DR

Sales & Customer Service Advisor (Fintech): Managing customer retentions and demonstrating the value of the platform to maximize loyalty with an accent on relationship management and value communication. Focus on reducing churn and strengthening customer loyalty through effective engagement.

Location: Must be based in Bristol, UK (office-first culture, 4+ days per week)

Company

A leading UK payments acquirer reinventing the infrastructure for in-person commerce.

What you will do

• Act as a Retentions Specialist to prevent customer churn.
• Demonstrate the ongoing value of hirify.global to maximize customer loyalty.
• Communicate the benefits of the payments infrastructure to users.
• Collaborate within an office-first environment to drive customer success.

Requirements

• Location: Must be based in Bristol, UK.
• Work Format: Ability to work from the office 4+ days per week.

Culture & Benefits

• Office-first culture designed for high collaboration.
• Environment based on autonomy, trust, and ownership.
• High-performance culture that invests in exceptional people.