Provider Engagement Manager - West Virginia

TL;DR

Provider Success Manager (Healthcare): Establish relationships with healthcare providers and drive adoption, expansion, and success of Counterpart Assistant with an accent on Medicare, primary care operations, and value-based care. Focus on managing provider portfolios, optimizing platform utilization through data-driven interventions, and implementing best practices in clinical workflows.

Location: Must reside in West Virginia, United States and be willing to travel to practices up to 5 days a week (75% travel).

Salary: $129,000 - $150,000 USD

Company

hirify.global is building an AI-enabled primary care tool, Counterpart Assistant, to support earlier diagnosis and management of chronic conditions in value-based care. A subsidiary of Clover Health.

What you will do

• Own and manage relationships with primary care provider partners as the primary point of contact, building trusted consultative partnerships to drive adoption of Counterpart Assistant.
• Support provider recruitment, onboarding, and training as a product SME, focusing on in-office workflows and effective platform adoption across clinical and non-clinical staff.
• Optimize provider success and retention through structured engagement plans to maximize platform use and achieve measurable value-based care outcomes.
• Lead data-driven decision-making by analyzing performance metrics, identifying trends, opportunities, and risks, and driving interventions to improve outcomes and utilization.
• Influence adoption of best practices in various PCP practices and collaborate cross-functionally with sales, product, and operations teams based on provider feedback.

Requirements

• 5-7+ years in provider engagement, healthcare account management, or value-based care consulting with proven track record in adoption and retention.
• Proven ability to build relationships with clinicians and staff, drive operational change, and translate data into actionable metrics for clinical and financial outcomes.
• Deep understanding of primary care/ambulatory workflows and success implementing or improving clinical processes.
• Knowledge of EHRs (ideally primary care), medical billing, reimbursement, Medicare Advantage, and risk-based payments.
• Strong project management skills to prioritize initiatives and drive outcomes.
• Willing to travel up to 75% of the time.

Nice to have

• Understanding of value-based care models, population health, or quality improvement.
• Experience implementing value-based care tools/technology in primary care.
• Knowledge of Medicare insurance, wellness visits, coding, Stars, HEDIS.

Culture & Benefits

• Competitive base salary, equity, performance bonuses, 401k matching, and compensation reviews.
• Comprehensive medical, dental, vision coverage, mental health resources, and flexible time-off policy.
• No-Meeting Fridays, monthly company holidays, remote-first culture with office setup reimbursement, cell/internet stipend.
• Paid parental leave, employee stock purchase plan, professional development funding, mentorship, and learning programs.