Provider Success Manager (Medtech)

TL;DR

Provider Success Manager (Medtech): Managing provider partnerships and driving adoption of the Counterpart Assistant platform with an accent on primary care operations and value-based care. Focus on optimizing provider workflows, analyzing performance metrics, and ensuring long-term partner retention.

Location: Must reside in Corpus Christi, TX and be willing to travel to practices up to 75% of the time.

Salary: $129,000 - $150,000 USD

Company

Counterpart Health (a subsidiary of hirify.global) develops an AI-enabled solution that integrates into physician workflows to support early diagnosis and management of chronic conditions.

What you will do

• Manage a portfolio of primary care provider partnerships to drive adoption and expansion of the Counterpart Assistant platform.
• Act as a Product SME to execute onboarding and training, focusing on creating efficient in-office workflows.
• Implement structured engagement plans to ensure providers maximize platform utility and achieve success in value-based care.
• Analyze provider performance metrics to identify trends, risks, and opportunities for intervention.
• Collaborate with sales, product, and operations teams to refine product offerings based on provider feedback.

Requirements

• 5-7+ years of experience in provider engagement, healthcare account management, or value-based care consulting.
• Must reside in Corpus Christi, TX.
• Proven ability to drive operational change and translate clinical data into actionable performance metrics.
• Deep understanding of primary care/ambulatory care workflows and EHRs.
• Knowledge of Medicare Advantage, risk-based payment arrangements, and medical billing.
• Willingness to travel up to 75% of the time to support provider practices.

Nice to have

• Experience implementing value-based care tools and technology in primary care settings.
• Understanding of population health, quality improvement, Stars, or HEDIS.

Culture & Benefits

• Competitive base salary with equity opportunities and performance-based bonuses.
• Comprehensive medical, dental, and vision insurance coverage.
• Mental health resources, No-Meeting Fridays, and a generous flexible time-off policy.
• Professional development funding, mentorship, and regular performance reviews.
• 401k matching and Employee Stock Purchase Plan (ESPP).