Business Operations and Strategy Manager

TL;DR

Business Operations and Strategy Manager (Healthcare AI): Lead cross-functional strategic initiatives across go-to-market expansion, customer implementations, AI adoption, and operational scale-up with an accent on systems design, analytical rigor, and execution. Focus on architecting scalable processes, diagnosing root causes in ambiguous situations, and driving alignment without formal authority.

Location: Remote - USA

Salary: $175,000 - $205,000 USD

Company

Counterpart Health is building AI-enabled primary care tools to support physicians in early diagnosis and chronic condition management for value-based care. A subsidiary of hirify.global.

What you will do

• Lead cross-functional strategic initiatives including commercial expansion, enterprise implementations, AI adoption, product launches, and operational transformations.
• Serve as a deployable operator to diagnose issues, design execution plans, and build scalable systems like processes, tools, and dashboards.
• Drive analytical insights from business data and present recommendations to inform leadership decisions.
• Translate goals into detailed plans with workstreams, owners, deliverables, and timelines while aligning stakeholders across Product, Engineering, Clinical, Commercial, and Operations.
• Act as a thought partner to the CEO and leadership, surfacing insights, risks, and opportunities.

Requirements

• 5-8 years in consulting, BizOps at a tech company, or high-trust strategy/Chief of Staff role
• Understanding of value-based care, healthcare operations, and payer/provider dynamics
• Structured thinking, precise writing, synthesized communication, and ability to distill complex problems into actionable plans
• Experience driving complex multi-org initiatives to completion
• Comfort with ambiguity, shifting priorities, building processes from scratch, and leading without positional authority

Culture & Benefits

• Competitive base salary, equity, performance bonuses, 401k matching, and regular compensation reviews
• Comprehensive medical, dental, vision coverage, mental health resources, and flexible time-off including No-Meeting Fridays and monthly holidays
• Remote-first culture with office setup reimbursement, cell phone/internet stipend, and paid parental leave
• Professional development through learning programs, mentorship, funding, and performance feedback
• Employee Stock Purchase Plan and collaboration with global teams