Operations Manager - Growth

TL;DR

Operations Manager - Growth (AI Data Supply): Drive cross-functional operational programs for acquiring and scaling expert contributors network, managing partnerships and acquisition channels with an accent on supply-demand alignment and performance optimization. Focus on building scalable processes, tracking key metrics like activation, CAC, capacity, and utilization, and resolving gaps through structured analyses and execution.

New York City, NY (Hybrid); Redwood City, CA (Hybrid); San Francisco, CA (Hybrid). San Francisco, Bay Area, New York City–based position (hybrid preferred).

Salary Range $130,000 - $180,000 USD

Company

hirify.global empowers enterprises to transform expert knowledge into specialized AI at scale through data-centric approaches, originating from Stanford AI Lab.

What you will do

• Own and drive cross-functional operational programs across acquisition, partnerships, and supply scaling
• Support BPO and partner operations, including onboarding, performance tracking, and issue resolution
• Operationalize and scale acquisition channels like paid, referrals, and partnerships
• Track and report on key supply and growth metrics such as activation, CAC, capacity, and utilization
• Identify supply vs. demand gaps and execute plans to close them
• Build and improve operational processes, tools, and reporting for efficiency
• Act as a connector across Delivery, Product, Engineering, Analytics, and GTM teams
• Structure analyses for ambiguous problems, develop recommendations, and drive implementation

Requirements

• 3+ years of experience in operations, strategy, growth, or related roles
• Strong analytical and problem-solving skills, with experience working with data
• Proven ability to manage cross-functional projects from planning through execution
• Excellent communication skills and ability to work across diverse stakeholders
• Experience in fast-paced, high-growth environments
• Strong operator who moves fluidly between strategy and execution

Nice to have

• Experience in marketplaces, supply-side growth, or partner ecosystems
• Familiarity with paid acquisition, referrals, or growth channels
• Experience working with external partners or vendors (e.g., BPOs)

Culture & Benefits

• Market-proven solutions with robust funding and rapid scaling for stability and high-growth excitement
• Opportunities to shape priorities, influence strategic decisions, and impact success
• Support for deepening expertise, leadership growth, or learning new skills across functions
• Environment designed for growth, learning, and shared success
• Equal Employment Opportunity employer committed to diversity and inclusion