Senior Product Manager, Growth & Enrollment

TL;DR

Senior Product Manager, Growth & Enrollment (Healthcare): Shape patient entry and engagement from health plan eligibility through enrollment and early care experiences, owning systems and workflows for new market launches. Focus on designing end-to-end journeys, mapping complex operational processes, and driving metrics like conversion rates, CAC, and time to first interaction.

Location: United States (Remote)

Salary: $150,000 - $180,000

Company

Tech-enabled, pediatrician-led medical group delivering 24/7 virtual and in-home care for children with special health care needs.

What you will do

• Design and optimize end-to-end patient journeys from eligibility to outreach, enrollment, and first clinical interaction.
• Build systems supporting new health plan and market launches, including patient identification and onboarding.
• Partner with Outreach teams to improve conversion, efficiency, and experience while reducing friction and CAC.
• Map and operationalize complex workflows across health plan data, eligibility, operations, and care handoffs.
• Lead product discovery, strategy, and execution using build-measure-learn, delivering iterative improvements.
• Collaborate cross-functionally with operations, clinical teams, engineering, and data to align on growth and care delivery.

Requirements

• 5+ years of Product Management experience, ideally in healthcare, growth, or operational platforms
• Experience owning products driving conversion, onboarding, or top-of-funnel engagement
• Strong ability to map and simplify complex workflows across teams and systems
• Proven cross-functional execution across product, engineering, and operations
• Comfort working with operational teams like call centers or outreach
• Experience with metrics like conversion rate, CAC, time to value, or engagement
• Excellent communication with technical and non-technical stakeholders

Nice to have

• Health plan integrations, eligibility systems, or payer-driven workflows
• Care management platforms or clinical operations
• Medicaid populations or value-based care models
• Building tools for non-technical operational users

Culture & Benefits

• Base salary $150,000-$180,000 + annual bonus + equity purchase program
• Competitive medical, dental, vision; FSA; company-funded HSA
• 401(k) with 4% match (vested day one); employer-paid disability and life insurance
• 20 days PTO + 10 company holidays + 2 floating holidays + paid new parent leave
• Core values: Children First, Earn Trust, Innovate Today, Embrace Humanity, One Team Diverse Perspectives
• Commitment to diversity, equity, inclusion, and belonging