Sales Development Coordinator (Healthcare)

TL;DR

Sales Development Coordinator (Healthcare/SaaS): Qualifying inbound leads and conducting introductory discovery calls for a therapy EMR platform with an accent on lead qualification and strategic collaboration with Account Executives. Focus on optimizing the lead-to-demo pipeline, identifying clinic pain points, and managing high-volume prospects via CRM.

Location: On-site in Phoenix, AZ (5-day presence required)

Company

Preeminent provider of electronic health records (EHR) and revenue cycle management (RCM) software for the therapy and rehabilitation industry.

What you will do

• Respond rapidly to inbound inquiries via phone, email, and web forms as the first point of contact.
• Conduct introductory discovery calls to identify clinic needs and software gaps.
• Collaborate with Account Executives to schedule high-quality demos and provide research for closing deals.
• Manage the lead pipeline using Salesforce and Outreach.
• Act as a brand advocate for the EMR platform across adult and pediatric therapy domains.

Requirements

• Bachelor’s degree or equivalent life/work experience.
• 0–2 years of experience in sales, customer service, hospitality, or lead generation.
• Exceptional verbal and written communication skills.
• Familiarity with Google Suite (Docs, Sheets, Gmail).
• Must be able to work on-site in Phoenix, AZ.

Nice to have

• Previous exposure to Salesforce or Outreach.
• Genuine curiosity about the healthcare or therapy (PT/OT/SLP) industries.

Culture & Benefits

• Comprehensive health, dental, and vision insurance with HSA/FSA options.
• 401K plan with company match.
• Paid Time Off, 11 paid holidays, and a year-end holiday break.
• Paid Parental Leave.
• Disability, Life Insurance, and Employee Assistance Program.