Strategic Partner Manager (AI)

TL;DR

Strategic Partner Manager (AI): Driving growth across the strategic partner ecosystem for an AI-powered customer engagement platform with an accent on UCaaS, CCaaS, and CX solutions. Focus on recruiting and enabling new partners, building collaborative business plans, and accelerating pipeline growth through strategic alliances.

Location: Remote (Must reside in North Carolina, South Carolina, Virginia, West Virginia, Kentucky, Tennessee, or Washington, D.C.)

Salary: $150,000 - $220,000

Company

hirify.global is a global leader providing an AI-powered, conversation-centric platform for customer experience and team collaboration.

What you will do

• Grow revenue through existing CX-focused partners within the assigned territory.
• Recruit, onboard, and activate new strategic partners aligned with the go-to-market strategy.
• Develop collaborative business plans with defined revenue targets and growth initiatives.
• Drive partner engagement via regular meetings, QBRs, enablement, and joint account strategies.
• Collaborate cross-functionally with Sales, Marketing, and Channel Operations to accelerate bookings.
• Manage forecasting and pipeline visibility using Salesforce and Power BI.

Requirements

• 5+ years of experience in channel sales or partner management within UCaaS, CCaaS, or AI communications.
• Must reside in North Carolina, South Carolina, Virginia, West Virginia, Kentucky, Tennessee, or Washington, D.C.
• Proven track record of managing strategic partner relationships and understanding the TSD ecosystem.
• Proficiency in Salesforce and business reporting tools like Power BI.
• Ability to articulate the impact of AI and automation on customer experience and partner outcomes.
• Ability to travel approximately 50%.

Nice to have

• Experience using AI-enabled productivity tools such as Microsoft Copilot to improve workflow efficiency.

Culture & Benefits

• Comprehensive health, dental, vision, and telemedicine coverage.
• Financial security via 401(k) with company match, HSA, and Dependent Care FSA.
• Flexible Time Off for salaried employees, PTO for hourly, and paid parental bonding leave.
• Access to ongoing learning, development opportunities, and career advancement.
• Employee Assistance Program (EAP) and comprehensive wellness initiatives.