Client Partner – Insights & Consulting (Retail)

TL;DR

Client Partner (Insights & Consulting): Managing and growing client portfolios by delivering insight-led solutions to drive commercial decisions with an accent on consultative selling and account management. Focus on translating complex data into actionable recommendations and identifying growth opportunities through upsell and cross-sell.

Location: Hybrid in London

Company

Global leader in Customer Data Science that partners with ambitious retailers and brands to put the customer at the heart of every decision.

What you will do

• Manage and develop a portfolio of client relationships, acting as a day-to-day commercial and insight partner.
• Deliver insight-led projects and solutions in collaboration with consulting, analytics, and delivery teams.
• Support the full sales cycle, including opportunity identification, proposal development, pitching, and renewals.
• Identify and execute opportunities to grow client engagement through upsell and cross-sell of relevant solutions.
• Translate complex data into clear, actionable insights and recommendations to support client decision-making.
• Maintain an accurate pipeline and forecast while building strong internal relationships to ensure effective delivery.

Requirements

• Experience in a commercial, account management, consulting, or insight-led role.
• Exposure to selling or delivering data-driven, analytical, or insight-based solutions.
• Proven ability to manage client relationships and contribute to commercial conversations.
• Strong communication skills to translate data into practical business actions.
• Experience working within retailers, FMCG, media, or consultancy environments.
• Must be based in or able to work in a hybrid capacity in London.

Culture & Benefits

• Opportunity to work with market-leading data and iconic global brands.
• Comprehensive rewards package including flexible working hours and your birthday off.
• Collaborative culture that values curiosity, learning, and delivery excellence.
• Strong commitment to diversity and inclusion with thriving employee networks.
• Access to cutting-edge technology within a nimble, small-business feel.