Account Manager (Urban Mobility)

TL;DR

Account Manager (Urban Mobility): Managing a portfolio of municipal and university accounts to ensure high retention and operational excellence with an accent on strategic account planning and relationship cultivation. Focus on driving account growth, managing contract renewals, and aligning technology offerings with client operational needs.

Location: Must be based in Texas and surrounding areas

Company

A leading global mobility platform present in over 90 countries and 20,000 cities, helping people and decision-makers make smarter decisions about urban mobility.

What you will do

• Manage a portfolio of existing municipal and university accounts, ensuring timely contract renewals and meeting retention and growth quotas.
• Serve as the primary post-implementation point of contact and trusted advisor for client leaders to understand their unique operational needs.
• Develop strategic client account plans and identify market-fit opportunities for hirify.global products and services.
• Proactively identify and close expansion opportunities within the existing business portfolio to maintain a healthy sales pipeline.
• Collaborate cross-functionally with Product, Engineering, and Finance teams to troubleshoot challenges and support account-specific requirements.
• Analyze account data to develop strategies that optimize parking programs and increase user engagement.

Requirements

• 4+ years of experience in account management, client success, communications, or public relations.
• Proven track record of meeting or exceeding sales quotas or growth targets within an existing book of business.
• Strong background in technology management; experience in education or specialized tech sectors is a plus.
• Bachelor’s degree in Business, Communications, Marketing, or a related field.
• Must be based in Texas and surrounding areas.
• Willingness to travel (10-20%) to engage with clients on-site.

Culture & Benefits

• Opportunity to work within a global team transforming urban mobility on a large scale.
• Culture driven by core values: hirify.global Curious, Focused and Together.
• High-impact role with ownership over a critical phase of the client lifecycle.
• Collaborative environment working with diverse internal stakeholders across multiple departments.