Account Manager

TL;DR

Account Manager (SaaS): Managing customer relationships and driving revenue retention for Legal, Risk, Compliance, and HR software solutions with an accent on account planning and expansion. Focus on negotiating multi-year renewals, conducting value-based business reviews, and expanding the base portfolio.

Location: Must be residing in Mexico

Company

hirify.global is a global provider of software products that simplify operations in the Legal, Risk, Compliance, and HR functions for Fortune 100 companies.

What you will do

• Build and nurture strong customer relationships to ensure retention and generate additional revenue.
• Develop mutual-success account plans for top-tier customers.
• Manage a portfolio of renewals, negotiating price increases and multi-year contracts.
• Conduct quarterly value-based business reviews and cadence calls.
• Collaborate with cross-functional departments to ensure a world-class customer experience.
• Maintain up-to-date knowledge of industry trends and competitive positioning.

Requirements

• Bachelor's Degree or equivalent experience.
• 2-4 years of sales or account management experience.
• Must be residing in Mexico.
• Highly effective professional communication skills (written and verbal).
• Proficiency in MS Office and Google Office applications.
• Ability to travel up to 25%.

Culture & Benefits

• Diverse and inclusive work culture centered on people practices and learning.
• Ideal blend of entrepreneurial spirit and enterprise investment.
• Global, dispersed team environment.
• Equal opportunity employer.