Sr. Specialist, Conferences Customer Insights (Market Research)

TL;DR

Sr. Specialist, Conferences Customer Insights (Market Research): Supporting a team that leverages data to discover insights about the customer experience at conferences with an accent on primary research and executive communication. Focus on executing research projects, ensuring data integrity, and building relationships with stakeholders to drive improvements in the conference business.

Location: Hybrid (Stamford, CT)

Salary: $64,000 – $87,000

Company

A global research and advisory firm guiding enterprise leaders with objective business and technology insights.

What you will do

• Execute primary research projects and manage communications with external executive-level professionals.
• Ensure project deliverables align with the standards of executive stakeholders.
• Collaborate with data analysts and market researchers to maintain data integrity, consistency, and accuracy.
• Build and maintain strong relationships with internal stakeholders to impact improvements in the conference business.

Requirements

• Bachelor’s degree in market research, business, statistics, psychology, or a similar social science.
• Advanced proficiency in Microsoft Office and Google Suite.
• Strong communication skills and a detail-oriented approach to multiple simultaneous tasks.
• Experience with primary research tools such as Qualtrics or SurveyMonkey.
• Exposure to research methodologies, survey design, and B2B research.

Nice to have

• Experience with data visualization tools like Tableau or Power BI.
• Familiarity with recruiting for surveys, focus groups, and one-on-one interviews.

Culture & Benefits

• Hybrid work environment providing flexibility and a vibrant community.
• Competitive compensation with an annual bonus plan.
• Generous PTO and 401k match up to $7,200 per year.
• Opportunity to purchase company stock at a discount.