Key Account Manager (Technology Distribution)

TL;DR

Key Account Manager (Technology Distribution): Supporting Relationship Managers to achieve revenue and gross margin targets by fostering strategic partnerships with an accent on pipeline management and cross-selling. Focus on driving adoption of SaaS, IaaS, and IoT solutions while managing inbound inquiries and outbound sales activities.

Location: Hybrid (Sydney, Australia)

Company

hirify.global is a leading global technology distributor and master Cloud Service Provider (mCSP) powering the world's largest cloud marketplace.

What you will do

• Develop and nurture business relationships with customers to align solutions and services with their strategic objectives.
• Collaborate with Relationship Managers to assess pipelines, track opportunities, and proactively follow up on sales.
• Manage inbound customer inquiries and identify cross-sell and upsell opportunities across multiple vendors.
• Conduct proactive outbound calling to share promotions and initiatives with assigned accounts.
• Generate quotes, maintain detailed opportunity tracking reports, and monitor customer KPIs and SLAs.
• Project manage deliveries and schedules, providing ETAs and custom account profiles to stakeholders.

Requirements

• Proficiency in MS Office (Outlook, Excel, Word).
• Strong negotiation, influencing, and relationship management skills.
• Ability to prioritize workload and make informed, logical decisions.
• Effective communication skills with the ability to build rapport over the phone.
• Must be based in Sydney, Australia for hybrid office attendance.

Culture & Benefits

• Professional and challenging international business environment.
• Access to professional development through LinkedIn Learning and high-quality training courses.
• Extensive national and international career growth opportunities.
• Certified "Great Place to Work" organization.