Staff Program Manager, Product Operations

TL;DR

Staff Program Manager, Product Operations (SaaS/AI): Lead complex cross-functional programs across hirify.global's developer portfolio with an accent on product readiness, launch lifecycle, and operational excellence. Focus on identifying systemic gaps, defining readiness standards, mitigating risks, and driving alignment between product, engineering, GTM, and support teams.

Location: Remote, United States

Salary: USD $121,000 - $323,200 / year

Company

World’s leading AI-powered developer platform with 150M+ developers, powering agentic software development via Copilot.

What you will do

• Lead complex cross-functional programs in matrixed environment, formulating plans through ambiguity and maintaining stakeholder momentum
• Identify risks to product readiness, guide consensus on decisions, and track KPIs for launch lifecycle health
• Define requirements for tools like process flows, dashboards, and readiness frameworks
• Improve workflows from development to launch, applying learnings for broader impact
• Build relationships across product, engineering, marketing, revenue, legal, and support for alignment
• Drive rhythm of business, manage critical issues, and share best practices for operational rigor

Requirements

• Location: Must work remotely from United States
• 9+ years in program/product/project management, customer success, or related (or Bachelor's +7 years, or equivalent)
• 3+ years in complex matrixed organizations
• 3+ years driving cross-functional alignment with product, engineering, marketing, revenue stakeholders

Nice to have

• Experience in SaaS/cloud PDLC, launch readiness, release management, GTM operations
• Track record building operational frameworks in high-growth environments
• Data-driven reporting with dashboards/scorecards
• Active use of AI tools for productivity
• Passion for hirify.global, open source, developer tools

Culture & Benefits

• Remote-first with competitive pay, annual bonus, stock, and sales incentives where applicable
• Generous learning/growth opportunities and excellent benefits
• Customer-obsessed, ship-to-learn, growth mindset culture
• Diverse and inclusive, embracing all backgrounds