Product Manager, AI Quality (AI)

Location: Hybrid, four days per week at the Mountain View office, Mountain View, California, United States

Salary: $160,000–$240,000 annually, with potential variable compensation, equity, and benefits.

Company

Glean develops a Work AI platform with enterprise search, an AI Assistant, scalable AI agents, SaaS connectors, flexible LLM choices, and APIs.

What you will do

• Evaluate LLM models and define the roadmap for expanding the Glean Model Hub portfolio.
• Manage relationships with inference and model providers and support customer experimentation with different LLMs.
• Own projections for LLM usage, costs, and capacity planning.
• Drive customer enablement and upgrade adoption for new LLMs and LLM-native capabilities.
• Research customer knowledge needs and translate them into product roadmap decisions.
• Coordinate with leadership, go-to-market teams, and cross-functional stakeholders while building scalable processes.

Requirements

• 4+ years of product management experience at SaaS companies serving large enterprises.
• Experience spanning AI/ML operations and external-facing platform capabilities.
• Strong technical background with UX-driven and API-driven products.
• Experience with third-party product partnerships and cross-functional collaboration.
• Excellent written and verbal communication, ownership, initiative, and delivery skills.
• Ability to work hybrid from the Mountain View office four days per week.

Nice to have

• Experience building or working with LLMs for products at scale.
• Experience using or adopting AI in product development.

Culture & Benefits

• Medical, vision, and dental coverage.
• Generous time-off policy and 401(k) contribution opportunity.
• Home office improvement, education, and wellness stipends.
• Regular company events and healthy lunches.
• Inclusive workplace focused on diversity and equal opportunity.

Hiring process

• Complete a brief AI-focused exercise or discussion as part of the interview process.