Senior Field Quality Engineer (Automotive)

TL;DR

Senior Field Quality Engineer (Semiconductors): Managing product quality and resolving technical issues for automotive customers with an accent on 8D investigations and failure analysis. Focus on leading root-cause analysis, managing PPAP documentation, and improving customer satisfaction through technical problem resolution.

Location: Not specified (requires visiting customers in the region)

Company

hirify.global is a leading supplier of high-voltage power conversion devices.

What you will do

• Collaborate with Customer Supplier Quality Engineers on product quality topics.
• Lead 8D investigations into quality issues and prepare detailed customer-facing reports in English and/or Mandarin.
• Obtain failure analysis data and support PPAP and documentation requests.
• Facilitate and manage problem resolution with support from the headquarters engineering teams.
• Visit customers as necessary to resolve satisfaction issues arising from product quality.

Requirements

• B.S. degree in electrical engineering (MSEE preferred).
• Minimum 8 years of engineering problem-solving experience with semiconductor products.
• Direct experience in automotive skillsets and resolution of integrated circuit quality problems.
• Expertise in managing and creating 8D reports.
• Business level language proficiency in Mandarin and English.