Account Manager, Core Accounts

TL;DR

Account Manager, Core Accounts (SaaS): Drive expansion revenue by identifying, shaping, and closing upsell and cross-sell opportunities across a portfolio of ~30 core enterprise customers with an accent on strategic account planning and multi-threaded relationships. Focus on mapping accounts, penetrating new buying centers, and partnering cross-functionally to unlock whitespace in product, customer, and supplier domains.

Location: Remote (U.S.) or Atlanta-based

Company

Global company with Danish heritage empowering businesses to become digital leaders through AI-powered, SaaS-based multidomain master data management solutions.

What you will do

• Drive expansion revenue by identifying, shaping, and closing upsell and cross-sell opportunities across your account portfolio
• Map and penetrate accounts by building multi-threaded relationships, including C-level stakeholders, to uncover new buying centers
• Create and execute strategic account plans aligned to customer priorities and Stibo’s value proposition
• Spot whitespace and continuously assess opportunities for more impact across domains like product, customer, and supplier
• Lead commercial conversations, position value, build business cases, and negotiate expansion deals
• Partner cross-functionally with Customer Success, Services, and Product to ensure adoption and identify expansion triggers
• Own customer retention and year-over-year growth

Requirements

• 5+ years in account management, sales, or customer success within enterprise SaaS
• Proven track record of exceeding quota through upselling and cross-selling into existing accounts
• Strong ability to navigate complex organizations and build executive relationships
• Commercial mindset with experience owning pipeline, forecasting, and closing
• Think like an owner, act with urgency, and motivated by growth

Nice to have

• Experience in Retail, Financial Services, Manufacturing, or Life Sciences
• Familiarity with tools like Salesforce and Clari

Culture & Benefits

• Flexible, remote-first setup with option to connect from Atlanta hub and hybrid work model
• MindFUL and MindFuel days (global days off and learning), volunteer days
• International opportunities in a growing global company with multicultural teams and access to learning platforms like Udemy
• Well-being focused environment promoting work-life balance, happy and healthy lifestyle
• Clear path into senior commercial roles