Director, Strategy & Operations (AI)

TL;DR

Director, Strategy & Operations (AI): Leading the AI transformation and organizational intelligence for a leading women's and family health platform with an accent on knowledge management and organizational redesign. Focus on designing AI-native workflows, driving cross-functional strategic initiatives, and optimizing the company's operating model for scale.

Location: Hybrid. Must have active work authorization in the US. NYC based (3 days onsite) or based in SF, Seattle, Boston, DC, or Chicago (monthly onsite).

Salary: $220,000 - $260,000 per year

Company

hirify.global is the world's largest virtual clinic for women and families, providing an end-to-end digital healthcare platform.

What you will do

• Lead AI transformation by building internal knowledge management infrastructure and context engineering for AI agents.
• Identify and scale high-leverage AI opportunities across clinical operations, sales, product, and member experience.
• Partner with executives to define, translate, and drive Maven's most critical strategic initiatives into measurable outcomes.
• Manage high-priority cross-functional initiatives, removing bottlenecks and establishing efficient operating rhythms.
• Collaborate with Finance and leadership on annual planning, resource allocation, and organizational design.

Requirements

• 4–7 years of experience in strategy, operations, consulting, or high-growth technology environments.
• Active work authorization in the US is required.
• Deep obsession with AI and a strong perspective on how it is rewriting organizational rules.
• Proven ability to lead complex initiatives across teams without direct reporting lines.
• Highly analytical mindset, comfortable with data models, metrics, and dashboards.
• Exceptional written communication skills for producing memos and documents for senior leadership.

Nice to have

• Experience in knowledge management, internal operations, or AI tooling.
• Background in healthcare, employee benefits, or complex B2B businesses.

Culture & Benefits

• Comprehensive health, dental, and insurance plan options.
• Flexible hybrid work model with balance between remote flexibility and in-person collaboration.
• 16 weeks of 100% paid parental leave and a new parent stipend.
• Annual professional development stipend and access to a personal career coach.
• 401K matching for US-based employees with immediate vesting.
• Full access to the Maven platform and specialists for mental, reproductive, and family health.